new1.jpg

Warranty
Home

PARTS COVERED BY THIS WARRANTY

If the Terms and Conditions of this Policy are fully complied with the items specifically listed will be covered against Mechanical Breakdown.

ENGINE - Rocker assembly, including hydraulic followers, inlet and exhaust valves (Excluding burnt valves), springs and guides, cylinder head (Excluding cracks and de-coking), cylinder head gasket, push rods, camshaft and followers, timing gears belts and chains, oil pump, pistons and rings, cylinder bores, con rods, gudgeon pins and bearings, crankshaft and bearings, inlet manifold, flywheel and ring gear.

MANUAL GEARBOX - Failure of the following mechanical parts: Gears, synchromesh hubs, selectors, shafts. Bearings and bushes, transfer gears.

AUTOMATIC GEARBOX - Failure of the following mechanical parts: Shafts, gears, clutches, brake bands, valve block, governor, oil pump, bearings and bushes, servo, drive plate, transfer gears, computer governor and torque converter.

DIFFERENTIAL - Crown wheel and pinion, gears, shafts, bearings and bushes, thrust washers and spacers.

CLUTCH - Mechanical breakdown of the centre plate, pressure plate, release bearing, oil contamination (centre plate only), master and slave cylinders (Excluding general wear and tear).

FRONT WHEEL DRIVE - Driveshafts, including constant velocity joints, universal joints and couplings (Excluding gaiters).

REAR WHEEL DRIVE - Half shafts, rear wheel external drive shafts including velocity joints, universal joints and couplings (Excluding gaiters).

4 WHEEL DRIVE VEHICLES - Cover as above for Front and Rear wheel drive.

PROPSHAFT - Failure of the propshaft including, universal joints and couplings.

WHEEL BEARINGS - Failure of front and rear wheel bearings.

ENGINE COOLING SYSTEM - Radiator, oil cooler, viscous fan coupling, water pump, thermostat, thermostat housing, thermostatically controlled radiator fan.

AIR CONDITIONING - The air conditioning compressor, forming part of the original base vehicle chassis is covered.

TURBO CHARGER - The complete turbo unit is covered (including the wastegate if it is part of the turbo unit and cannot be bought separately), providing the turbo is part of the original manufacturer's equipment.

FUEL SYSTEM (Petrol) - Fuel injection engines: Petrol injection pump. (Excluding injectors, wiring, pipes, unions, fuel tank and fuel filter). Carburetor engines: Mechanical or electrical fuel pumps and carburetor.

FUEL SYSTEM (Diesel) - Failure Off The Following Specialist Diesel Components. Fuel Injection pump, low pressure supply pump, fuel injector governor, fuel shut off mechanism, hydraulic or electrical injection timing mechanism, high pressure fuel metering head, cold starting device, manifold boost pressure compensator, altitude compensator where fitted. Pump drive gear, glow plug relay, mechanism lift pump, brake vacuum pump. (Excluding: Fuel lines, Injectors, glow plugs, high pressure pipes, injection timing adjustments, calibration, bench testing and emission test failures).

FRONT AND REAR SUSPENSION - Hydrolastic and hydropneumatic units, coil springs, upper and lower wishbones, ball and swivel joints.

STEERING (including P.A.S.) - Rack and pinion, steering box, power steering rack and pump, power steering reservoir, idler-box where applicable (Excluding gaiters).

BRAKES - Master cylinder, wheel cylinders, restrictor valve, caliper seals, servo.

ANTI-LOCKING BRAKE SYSTEM - The ABS control unit, pump and wheel sensors are covered.

ELECTRICAL SYSTEM - Starter motor and solenoid including pre-engagement mechanism and bendix drive, alternator/dynamo, coil, regulator, window and sunroof motors, centralised locking, heater fan motor, indicator flasher relay, distributor, front and rear windshield wiper and washer motors, electronic ignition amplifier.

ENGINE MANAGEMENT (ECU) - Engine electronic control unit.

WORKING MATERIALS - Oils, oil filter and anti-freeze are covered only where their replacement is essential as a direct result of the failure of a covered item.

CASINGS - Should the failure of any of the components covered result in damage to the casings, then they will also be covered and will constitute part of the maximum claim liability.

INTERNAL EQUIPMENT

AUXILIARY ELECTRICS - Main hook-up input connector, ELCB, battery charger and distribution unit, interior lighting units (excluding bulbs and wiring).

CASSETTE TOILET - The cassette toilet is covered (excluding seats, valves and glands).

COOKER - The cooker unit including burners, grill, oven and flame failure device and igniter.

FRIDGE - Door seal, condenser, gas control valve, gas igniter, flame failure device, 12 and 240v selector switches, 12 and 240v heater elements, gas thermostat, 240v thermostat, 240v temperature control switch.

HEATING SYSTEM - Thermostat, motor, switches, control unit, gas heater, flame failure device, igniter (including ducting and fitting).

WATER SYSTEM - Water heater (gas or electric) fresh water tank, waste water tank, water pump, water gauges.

BODY LEAKS - Water ingress through any permanently sealed seam or joint, being a part of the original manufacturer's construction. NB Water Ingress cover expires when the Motorhome is 7 years old.

CONVERSION COVER

ALL MECHANICAL AND ALL ELECTRICAL COMPONENTS OF THE MOTORHOME CONVERSION THAT WERE PART OF THE MANUFACTURER'S ORIGINAL FITMENTS AND INCLUDING WATER INGRESS AND DELAMINATION.

CONDITIONS AND EXCLUSIONS:

CONDITIONS

1. It is your responsibility to decide whether to author so the dismantling of your vehicle or individual component. The Administrator will only accept the cost of dismantling it if is part of an authorised Warranty claim.
2. The distance quoted on the Schedule does not guarantee that this is the true distance the Vehicle has covered.
3. In the event of a Mechanical Breakdown if you do not follow the correct procedure. We will not be able to pay your claim in this instance.
4. The Vehicle must be serviced in accordance with the service record described in this Agreement. You must retain all VAT service invoices (An allowance of 30 days or 1000 miles is applicable.]
5. We will not pay more than the Claim Limit shown on the Schedule or as otherwise restricted in this Agreement and the Maximum Clam Limit in total.
6. The Administrators not responsible for any mistakes or incorrect information provided by the Dealer about the nature or value of this Agreement.
7. There is no return of payment f payment has been made. 
8.  Your rights as set out in this Agreement are in addition to your legal rights. This Agreement is subject to English law.
9. If You want to sell the Vehicle You will be able to transfer this Agreement to the new Owner You must apply to the Administrator to transfer the Agreement before You sell the Vehicle, there is a fee of £25 which You must enclose with Your request. The fee will be returned if Your request cannot be accepted.
10. If you sell the Vehicle to a dealer or trader, this Agreement will automatically be cancelled. No refund of payment [if any] will be given if Your Agreement is cancelled on the sale of Your Vehicle.
11. The terms of this Agreement cannot be changed under any circumstances.
12. All benefits under this Agreement are forfeited if a false or fraudulent clam is made.
It is expressly agreed and declared that the Dealer shall be released from all liability and obligation should the conditions of the Agreement not be complied with fully by the owner.
Exclusions
1. The dealer shall not be liable under the Warranty Agreement for.
a) any breakdown which is reported to the dealer or Administrator more than 14 days after the relevant fault is discovered;
b) vehicles used for any kind of timed competition or race;
c) vehicles used for hire or reward for example, taxis, self-drive hire or driving schools);
d) non-standard, customised or modified vehicles.
e) Repairs to Vehicles which have been modified after the sale of the Vehicle and that modification has contributed to the failure or has failed itself.
2. No liability will be accepted for damage caused by:
a) neglect;
b) corrosion;
c) any foreign matter getting into or onto a part;
d) lack of servicing;
e) the effects of over-heating, whether caused by a covered part or not;
f) freezing;
g) abuse;
h) damage to parts not covered by this Agreement or any subsequent costs or damage;

i) Damage to parts we include caused by parts not included by this Agreement;
the gradual reduction in operating performance commensurate with the age and mileage covered
by the Vehicle. This includes, but is not limited to:
the gradual loss of engine compression necessitating the repair of valves or rings;
gradual increase in oil consumption due to normal operating functions;
k) the use of a grade of fuel not recommended by the manufacturers of the Vehicle or from the use of inadequate or improper anti-freeze protection;
I) negligence, abuse or willful damage (including continuing to drive the Vehicle when it is not mechanically sound);
m] subjecting the Vehicle to a load greater than that permitted by law or the manufacturers recommendations;
n] fire, self-ignition, lightning, earthquake, explosion, frost, storm, tempest, food, water damage, theft or attempted theft, aircraft or other aerial devices or articles dropped there from or any extreme cause.

3. No liability will be accepted for:
a) the effects of poor repairs;

b] Parts which have been fitted incorrectly;

c) parts subject to recall or repair or replacement by the manufacturer or attributable to a manufacturer
s design fault or defect;
d) parts not fitted as standard or optional extras by the manufacturer, unless inclusion for such items s agreed beforehand;
e) any ancillary components or equipment not listed under the cover provided section or for fuel, chemicals and hydraulic fluids;
f] investigatory or remedial work commenced before authorisation by the Dealer or Administrator. Where inspection of a concealed part of an included item is necessary to determine the validity of a claim, costs incurred necessarily in revealing such part for inspection will be met by the Dealer only if repair to or replacement of that part eventually authorised. Otherwise the cost of inspection must be borne by the Owner;
g] routine servicing or repair save to the extent a repair is within any entitlement under this Agreement;
h] any parts which have not failed but have been reported as requiring replacement during routine servicing and/or repair or at the time a repair is in progress;
i) death, bodily injury or loss of use or any consequential loss of whatsoever nature.
4. This Agreement excludes any damage caused by road traffic accident or collision or any road hazard whether or not insured under army motor insurance or accidental damage policy.



COMPONENTS NOT COVERED BY THE POLICY:

Specific Exclusions

Tyres, batteries, gas bottles, glass, paint, brightwork and all similar trim and finish. Soft furnishings, carpets, floor coverings, work surfaces and all similar decor. Window catches, stays and associated fittings. Adjustment of blinds, hinges, catches, stays and doors. Replacement of bulbs, fluorescent tubes, fuses and electrical connections.

Entertainment and communication systems and connected equipment. Normal wear and tear and servicing items and other components subject to routine maintenance

We accept Cash, Internet Transfers, Cheques and Bankers drafts subject to clearance, Credit and Debit Cards. There will be a fee charged for credit cards used above £500 

Free ATM